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* Minimum orders are $200.00
* Items under minimum and orders under $200 will incur a $20 additional handling fee.
* For new customers a pro forma invoice is required until an approved trading account has been established.
* A credit account application form must be completed and approved to open a 30 day account.
* Deposit may be required for any special or bulk orders
* Claims for breakages must be initiated within 7 days from receipt of goods.
* Please call us first so a reasonable solution can be determined.
* Photos of any damages are required to establish the item or part that may need to be replaced. If the item or part is not available a credit will be raised.
* If goods are to be returned they must be unused and in its original packaging.
* The cost of returning any item will only be refunded if the item is faulty.
* We are unable to accept responsibility for any parcels returned to us until they are safely received at our warehouse, so please pack these well to avoid any damages.
* Freight charge will be calculated and added to each shipment as per the freight forwarder.
* We do not deliver to P.O.Box. Address as all consignments are required to be accepted and signed for unless you give us “Authority to Leave” details and instructions.
* Re-delivery charges will apply if the consignment is unable to be delivered at no fault of Gift House Australia.
* Wholesale prices are exclusive of GST, and a 10% GST charge will be added to all goods.
* Goods remain the property of Gift House Australia until full payment has been received.
* Payments may be made by Master Card or Visa, Direct deposit to our bank account or approved cheque only.
* Product Prices may be subject to change without prior notice.